Fair-play agreement

WINDVEX Terms of Use

These rules protect fair progression, trustworthy weekly rankings, and a respectful experience for every player.

Effective date: September 7, 2026
Contact: support@charliesdc.com

1. Agreement and permitted use

By installing or using WINDVEX, you agree to these terms, the WINDVEX Privacy Policy, and the Community Guidelines. Charlie grants you a personal, limited, non-transferable, revocable license to play the game for lawful, non-commercial entertainment on a device you own or control.

2. No cheating or game modification

You must not modify the game, use unauthorized tools or altered builds, automate play, manipulate time or network traffic, fabricate or replay score requests, interfere with ranking services, exploit a vulnerability, impersonate another player, or help another person gain an unfair result. Security testing requires prior written permission.

3. Player-name rules

Player names must not contain hate, threats, harassment, sexual content, illegal content, impersonation, advertising spam, or another person's private contact information. We may reject, change, or hide a name that violates these rules. Players should use a nickname rather than a real full name.

4. Weekly ranking rules

  • Only results received during the active weekly period shown in the game are eligible for that period.
  • A player's highest eligible verified score is used unless the ranking screen states a different rule.
  • The server timestamp and validation result control eligibility; changing the device clock does not change the ranking period.
  • Scores may appear as pending while integrity, duration, score-change, and replay checks are completed.
  • A weekly reset does not remove permanent character or stage unlocks earned through valid progression.
  • Maintenance, connectivity, or provider failures may delay or prevent a submission. A local result alone does not guarantee online placement.

5. Invalid results and account action

Charlie may hide, reject, recalculate, reset, or remove a result that is impossible, altered, duplicated, abusive, submitted from an unauthorized build, or inconsistent with reasonable gameplay. We may warn, rate-limit, temporarily suspend, or permanently disable online access for serious or repeated violations. Offline play may remain available where technically possible.

6. Game points, tools, and unlocks

WINDVEX scores, points, characters, stages, power-ups, and tools are gameplay features only. They are not money, property, stored value, or cryptocurrency; they cannot be sold, transferred, withdrawn, or exchanged for cash. Eligible tools are obtained using gameplay points only. No purchase made with game points creates a financial claim against Charlie.

7. Advertising and rewards

Optional rewarded ads may grant an in-game benefit only after the advertising provider confirms completion. Closing an ad early, connection failure, unavailable inventory, or an invalid callback may produce no reward. Advertising content is supplied by third parties and may be reported through WINDVEX Support.

8. Appeals

To challenge a hidden result, suspension, or player-name decision, email support@charliesdc.com with the Player ID, display name, decision being challenged, score and stage if relevant, date, approximate time, app version, and a short explanation. Submit one complete appeal and do not create new profiles to bypass a restriction. We aim to acknowledge appeals within 2–5 business days.

9. Updates and availability

We may update gameplay balance, ranking rules, eligible stages, security controls, or online availability. Material rule changes will be reflected in the game or on this page. We do not guarantee uninterrupted service or preservation of pre-release data.

10. Intellectual property and safety

WINDVEX, its code, art, characters, audio, logo, and related materials belong to Charlie or are used with permission. Do not copy, sell, republish, or reverse engineer them beyond rights granted by law. Take appropriate breaks and stop playing if repeated tapping, motion, or visual effects cause discomfort.

11. Contact

Questions, reports, and appeals may be sent through WINDVEX Support or to support@charliesdc.com.